Seven promises we put in every contract.

Honest AI is easy to promise. Each of these is backed by a clause you sign and a check we actually run.

Written into your agreementChecked every monthSame for every client
  1. 01

    We tell people it is AI.

    Every assistant we deploy identifies itself as an AI assistant to callers, texters and chat visitors.

    In writing
    AI Use Addendum, section 1; Recording and AI Disclosure Consent
    How we check
    The disclosure line is tested on a live call before go-live.
  2. 02

    A person is always one step away.

    Every setup has a clear handoff to a human for emergencies, complaints and anything the assistant is unsure about.

    In writing
    AI Use Addendum, section 2
    How we check
    Every transfer and every complaint is reviewed each month.
  3. 03

    Your data stays protected.

    We use vendors and settings that do not train public models on your business data, sign a data-processing agreement with you, and keep a list of every tool that touches customer information.

    In writing
    Data Processing Addendum: security, subprocessors, 72-hour breach notice
    How we check
    The vendor list is kept current and shared with you on request.
  4. 04

    No fake reviews, no spam.

    We never write reviews in anyone's name, buy reviews, or send unsolicited texts or robocalls. Outreach email is honest, identifies the sender and honors opt-outs.

    In writing
    AI Use Addendum, sections 4 and 5; Outreach Addendum
    How we check
    Every outreach template passes a compliance check before it is sent.
  5. 05

    No surprises on cost.

    Fixed prices in writing, published monthly rates, and warnings before any usage overage.

    In writing
    Master Services Agreement, section 2; your Statement of Work
    How we check
    You get a warning at 80% of your monthly minutes.
  6. 06

    You can leave with everything.

    Accounts in your name, your data exportable, and a handoff document for every system we build.

    In writing
    Master Services Agreement, sections 4.1 and 10.3
    How we check
    Data and accounts transferred within 30 days of ending, with a handoff document.
  7. 07

    We say what AI cannot do.

    If a task needs a licensed professional or a person's judgment, we say so and design around it.

    In writing
    AI Use Addendum, section 6; Master Services Agreement, section 7.2
    How we check
    Limits are written into your Checkup plan before you buy anything.

How the pledge is kept

Promises are only as good as the checks.

  1. Before go-live

    A test script runs every path: the AI disclosure, the handoff to a person, emergencies and the questions it must not answer.

  2. Every month

    We review a sample of conversations plus every transfer and complaint, then tune the system and send you a short report.

  3. Any time

    Spot something that breaks a promise? Email [email protected] with "Pledge" in the subject and we reply within one business day.

Start here

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